Effective Date: 15 December 2023
Introduction
ZenAI is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your personal data.
Data Controller
BlueLight Creatives Ltd. is the data controller responsible for your personal information. For any privacy-specific concerns, you can reach us at:
- Email: privacy-zenai@getxilo.uk
Information We Collect
- Email: Used to associate with your account for restoring subscriptions and other purchases.
- Password: Secures your account.
- Name: Links your name with your account for easier customer support.
- Conversations with AI: Collected only with your consent to analyze AI performance and ensure ethical compliance.
- Unique Account ID: Used by our support team for account assistance.
Use of Your Information
We use your information to provide, maintain, and improve our services, including customer support and AI performance analysis. We do not sell your data.
Sharing Your Information
Your information is not shared with third parties, except as required by law or to provide the services (e.g., hosting providers). We ensure all third parties respect the security of your personal data in accordance with this policy.
Your Rights
You have the right to access, correct, or delete your personal data, request data portability, and withdraw consent. Contact us at zenai@getxilo.uk to exercise these rights.
Data Retention
We retain your data as long as necessary to provide our services and as required by law.
Security
We implement robust security measures to protect your data from unauthorized access and breaches.
Children’s Privacy
Our app is not intended for children under 12 years old. We do not knowingly collect data from children under this age.
Changes to This Policy
We may update this policy and will notify you of changes through the app or via email.
Contact Us
For any questions or concerns about our privacy practices, please contact us at:
- Email: zenai@getxilo.uk